Privacy policy


THE ELEPHANT (hereinafter referred to as "our shop") is as follows regarding the handling of user's personal information in the service provided on this website (hereinafter referred to as "this service") Define the policy (hereinafter referred to as "this policy").


personal information

"Personal information" refers to the "personal information" referred to in the Personal Information Protection Law, which is information about living individuals, including the name, date of birth, address, telephone number, contact information, etc. included in the information. The information (personal identification information) that can identify a specific individual (personal identification information), such as information that can identify a specific individual, such as facial features, fingerprints, voiceprint data, and the insurer number on a health insurance card. .


Purpose of collecting and using personal information

The purposes for which we collect and use personal information are as follows.

To provide and operate this shop service
To answer inquiries from users (including confirming your identity)
To send emails about new features, updates, campaigns, etc. of the service the user is using and other services offered by the Company
To contact you as needed for maintenance, important information, etc.
In order to identify users who have violated the Terms of Use or who are trying to use the service for illegal or improper purposes, and to refuse the use
In order for users to view, change, delete, and view the usage status of their registered information
To charge the user a usage fee for a paid service
Purposes associated with the above purposes

Change purpose of use

The Company will change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is relevant to that before the change.
When the purpose of use is changed, the purpose after the change will be notified to the user or announced on this website by the method prescribed by the Company.

Shared use and provision to third parties

This shop does not provide personal information to a third party without the prior consent of the user, except in the following cases. However, this does not apply when permitted by the Personal Information Protection Law and other laws.
When it is necessary to protect the life, body or property of a person and it is difficult to obtain the consent of the person.
When it is particularly necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the consent of the person
In cases where it is necessary for a national institution or local public entity or a person entrusted with it to carry out the affairs stipulated by law, and with the consent of the person concerned, the execution of the affairs may be hindered. When there is a risk
When the following items have been announced or announced in advance and this shop has notified the Personal Information Protection Committee.
Including provision to a third party for the purpose of use
Items of data provided to third parties
Means or method of provision to a third party
Stop providing personal information to a third party at the request of the person
How to accept the request of the person
Notwithstanding the provisions of the preceding paragraph, in the following cases, the information shall not be provided to a third party.
When this shop outsources all or part of the handling of personal information to the extent necessary to achieve the purpose of use
When personal information is provided due to business succession due to merger or other reasons
When jointly using personal information with a specific person, to that effect, items of personal information jointly used, scope of jointly used person, purpose of use of the person and When the name or name of the person who is responsible for the management of the personal information is notified to the person in advance or placed in a state where the person can easily know it.

Disclosure of personal information

This shop will disclose the personal information to the person without delay when requested by the person. However, if any of the following applies due to disclosure, we may not disclose all or part of it, and if we decide not to disclose it, we will notify you without delay. A fee of 1,000 yen will be charged for each disclosure of personal information.
When there is a risk of harming the life, body, property or other rights and interests of the person or a third party
When there is a possibility that it will significantly hinder the proper implementation of the business of this shop
In case of violating other laws and regulations
Notwithstanding the provisions of the preceding paragraph, information other than personal information such as history information and characteristic information will not be disclosed in principle.

Correction and deletion of personal information

If the user's own personal information held by this shop is incorrect information, the user can correct, add or delete the personal information to this shop by the procedure established by the Company (hereinafter referred to as "correction"). You can request it.
If the shop receives the request from the user and determines that it is necessary to comply with the request, the shop will correct the personal information without delay.
We will notify the user without delay when we make corrections based on the provisions of the preceding paragraph or when we decide not to make corrections.

Suspension of use of personal information

This shop suspends or erases its personal information because the personal information is handled by the person beyond the scope of the purpose of use, or because it has been obtained by improper means (hereinafter, " If you are asked to stop using the service, etc.), we will conduct the necessary investigation without delay.
If it is determined that it is necessary to comply with the request based on the survey results in the preceding paragraph, we will stop using the personal information without delay.
We will notify the user without delay if we suspend the use based on the provisions of the preceding paragraph or if we decide not to suspend the use.
Notwithstanding the preceding two paragraphs, if there is a large amount of cost to suspend the use, or if it is difficult to suspend the use, etc., it is possible to take alternative measures necessary to protect the rights and interests of the user. If this is the case, we shall take this alternative.

Changes to privacy policy

The contents of this policy can be changed without notifying the user, except for the laws and other matters specified otherwise in this policy.
Unless otherwise specified by our company, the changed privacy policy will take effect from the time it is posted on this website.
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